Thursday, July 10, 2014

Thank you Miele

Old seal from the Miele oven
I had to replace a rubber seal on a Miele oven this week. I rang the company to order a new one but I didn't know the model. Miele had it on file though, knew exactly what and when (2003) it had been purchased.

I asked if the part was easy to replace and was told the seal had hooks and I should be able to do it myself and avoid the $150 call out fee. They were right. When I took the old seal out I realised how simple the design was - simple and effective. The little wire hooks slotted in and the new seal was installed in about 10 seconds flat.

That's why I like German designed products. They might cost a little more, but it is worth it in the end.

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