Sunday, April 19, 2009

What bike?

When I ordered my bike from Tchibo (the coffee shop people) on 14th April I got an email confirming they had my order and telling me I would be contacted by a transport company to arrange a time to deliver the bike. On 16th April after waiting for two days for the transport people to call I got another another email from Tchibo saying 'sorry, the bikes have sold out'!

I would have thought that a slick company like Tchibo would have stock management systems that refused orders (or at least didn't confirm them) once stock had sold. Hmmm. My formerly warm feelings towards Tchibo have cooled considerably. I am wondering just how many Holland-Fahrrad were actually for sale?

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